Frequently asked questions
When will my order be delivered?
Standard items are usually delivered in 5 to 7 working days. Custom items can take a few days longer. From time to time we process large orders for council contracts, which can cause delays. Please contact us for our latest lead times.
I want something non-standard, can you do it?
Probably! Just let us know what you need by contacting us on the details below. We'll be in touch with a quote as soon as we can. For graphic designers and marketing agencies, we can also create road signs from your designs. PDF or EPS graphics are preferable.
Can I pay by cheque or bank transfer?
Certainly. Just create an order and select the "Pay by Purchase Order" payment method. We'll start working on your order straight away but won't deliver until payment is received. Please make cheques payable to DHF Products Ltd
Can my company have a credit account?
For regular or large customers we'll open accounts based on 30 days net payment terms.
DHF Products Ltd, Old Glassworks, Stepney Bank, Newcastle upon Tyne, NE1 2NP.
Tel: 0191 2304422